Semantic Cache by Canonical AI

Privacy Statement

Effective Date: March 20, 2024

Introduction Data Protection Officer How we collect and use (process) your personal information Use of the Canonical AI, Inc. website Cookies and tracking technologies Use of the Canonical AI, Inc. services When and how we share information with third parties Transferring personal data to the U.S. Data Subject rights Security of your information Data storage and retention Questions, concerns, or complaints

Introduction

The Company, Canonical AI, Inc. (“Canonical AI” or “Company”) is a Delware C Corporation that provides caching services for software companies. Your privacy is of utmost importance to us at Canonical AI. In this Privacy Notice, we outline our policies and procedures concerning the gathering and utilization of your personal information, as well as your rights to privacy. We acknowledge that maintaining privacy is an ongoing commitment, hence, we will periodically update this Privacy Notice to reflect any changes in our personal data handling processes or privacy policies.

Data Protection Officer

Canonical AI’s main office is situated in 785 Oak Grove Rd, STE E2 PMB4003, Concord, California, 94518. A dedicated internal data protection officer has been assigned by Canonical AI to address any inquiries or apprehensions regarding the company's policies or procedures related to personal data. For exercising your privacy rights, you are requested to reach out to the data protection officer of Canonical AI.

Canonical AI’s data protection officer’s name and contact information are as follows: Thomas Shapland
785 Oak Grove Rd
STE E2 PMB4003
Concord, CA 94518
itsecurity@canonical.chat
(628) 250-4222

How we collect and use (process) your personal information Canonical AI collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to: name job title employer name work address work email work phone number We utilize this data to offer services to potential and existing clients. We never sell personal information and only share it with third parties involved in the provision of our services. Occasionally, Canonical AI obtains personal information about individuals from third-party sources. This information usually provides additional details about your employer or industry. Your personal data may also be gathered from third-party websites, such as LinkedIn.

Use of the Canonical AI Website

Like most websites, Canonical AI’s site automatically collects and logs certain information. This may include your IP address, your general geographical location, the type of browser and operating system you're using, and other details about your usage of our website, such as your browsing history. We use this data to tailor our site to better meet the needs of our users. Your IP address may also be used to troubleshoot server issues, manage our website, analyze user trends, track visitor activity, and compile general demographic information to help us understand visitor preferences. Canonical AI has a valid interest in understanding how its website is used by members, customers, and potential customers. This helps Canonical AI to offer more relevant products and services, communicate effectively with our sponsors and corporate members, and ensure adequate staffing to meet the needs of our members and customers.

Your personal information that Canonical AI collects is stored in one or more databases managed by third-party providers based in the United States. These third-party providers are not permitted to access or use your personal data for any purpose other than cloud storage and retrieval. Occasionally, Canonical AI may engage third parties to deliver information to you, including details about our products, services, and events. We do not disclose your personal data to non-Canonical AI individuals or businesses for their separate use unless: (1) you give consent or request it; (2) it is related to Canonical AI-hosted or Canonical AI co-sponsored conferences as previously mentioned; (3) the information is needed to comply with legal obligations (for instance, if required by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to safeguard our rights, property or safety, or those of our employees or others; (4) the information is given to our agents, vendors or service providers who carry out functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to individuals demonstrating legal authority to act on your behalf. We may also collect aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes. The Canonical AI website integrates with third-party services such as Facebook, LinkedIn, Twitter, and others. If you opt to share information from the Canonical AI website through these services, we recommend that you review the privacy policy of that service. If you are a member of a third-party service, the aforementioned integrations may enable that service to link your visit to our site to your personal data.

Transferring personal data to the U.S.

Canonical AI is based in the United States and all data we gather about you will be managed within this jurisdiction. By utilizing Canonical AI’s services, you acknowledge that your personal data will be handled in the United States. The United States has not been granted an "adequacy" status from the European Union under Article 45 of the GDPR. Under Article 46 of the GDPR, Canonical AI ensures proper safeguards by adopting binding, standard data protection clauses, which are enforceable by data subjects in the EEA and the UK. These clauses are updated based on the European Data Protection Board's guidance and will be revised when the new draft model clauses are approved. Depending on the situation, Canonical AI may also collect and transfer personal data to the U.S. with your consent; to execute a contract with you; or to fulfill a compelling legitimate interest of Canonical AI that does not infringe upon your rights and freedoms. Canonical AI strives to employ appropriate safeguards to protect the privacy and security of your personal data and to use it only in ways that are consistent with your relationship with Canonical AI and the practices outlined in this Privacy Statement. Canonical AI also enters into data processing agreements and model clauses with its vendors whenever possible and appropriate. Since its establishment, Canonical AI has not received any government requests for information. For further information or any queries, please contact us at itsecurity@canonical.chat.

Data storage and retention

The Canonical AI stores your personal information on its own servers and those of its cloud-based database management service providers, all located within the United States. We keep service data for the duration of our business relationship with customers and for a certain period thereafter. This is done for operational analysis, historical records, and archival purposes related to our services. We hold onto prospect data until it loses its business relevance, at which point it is removed from our systems. Any personal data controlled by the Canonical AI can be deleted upon a verified request from Data Subjects or their authorized representatives. For further details on the storage and duration of your personal data, as well as your rights to erasure and portability, please reach us at: itsecurity@canonical.chat.

Children’s data

We do not knowingly attempt to solicit or receive information from children.

Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:

Canonical AI
itsecurity@canonical.chat
785 Oak Grove Rd
STE E2 PMB4003
Concord, CA 94518
(628) 250-4222
itsecurity@canonical.chat
www.canonical.chat